Open-core ERP CRM
Odoo CRM
Odoo CRM Review (2026): Pricing, Pros & Cons
Open-core CRM connected to a broad ERP and business app suite.
The short answer
Odoo CRM is a strong option for businesses that want pipeline management connected to accounting, inventory, projects, e-commerce, and other operational apps. The single-app cloud offer can be free, while the open-source Community edition provides another entry path. Configuration and module quality require care as the deployment expands across the business.
What is Odoo CRM?
Odoo CRM is the sales pipeline application in Odoo’s modular business suite. It manages leads, opportunities, activities, forecasts, and quotations and can connect directly to Odoo’s ERP, commerce, service, and productivity apps.
How much does Odoo CRM cost?
Odoo offers one cloud application free with unlimited users and an open-source Community edition; paid plans cover the broader hosted app suite and custom capabilities.
| Detail | Odoo CRM |
|---|---|
| Starting price | from $0; paid suite available |
| Free plan | Yes |
| Category | Open-core ERP CRM |
| Best for | businesses wanting CRM connected to ERP and operational workflows. |
| Our rating | 4.3 / 5 |
Prices are indicative 2026 list prices and change frequently; confirm with Odoo CRM directly.
What are the key features of Odoo CRM?
The standout: Direct connection between the sales pipeline and a full business app suite.
- Kanban sales pipeline
- Activities and forecasting
- Quotations and invoicing
- Integrated ERP applications
What are the pros and cons of Odoo CRM?
| Pros | Cons |
|---|---|
| ✔ Broad app ecosystem | ✘ Implementation can sprawl |
| ✔ Free entry options | ✘ Module quality varies |
| ✔ Strong operational integration | ✘ Customization needs governance |
Who is Odoo CRM best for?
Odoo CRM is best for businesses wanting CRM connected to ERP and operational workflows. Founded in 2005 and headquartered in Louvain-la-Neuve, Belgium, it has earned a 4.3-out-of-5 rating in our assessment.
What are the best Odoo CRM alternatives?
If Odoo CRM is not the right fit, these are the closest alternatives to compare:
- Zoho CRM — A feature-rich, budget-friendly CRM, especially for Zoho users.
- Bitrix24 — Flat-priced CRM, collaboration, tasks, and communications in one suite.
- NetSuite CRM — CRM built into NetSuite’s cloud ERP business suite.